Account & Data Deletion
Last Updated: November 3, 2026
Vora Talk · AEVORA DIGITAL LIMITED
Privacy enquiries: service@voratalk.com11. Account deletion and requests outside the app
Request account deletion by email
11.1 In-app requests
Go to Settings → Account deletion, read the information, verify your identity and submit the request.
In the normal deletion process, the account is deactivated and signed out; deletion begins after a seven-day cooling-off period. Before deletion starts, you may sign in and explicitly cancel the request. Signing in alone does not cancel it. Once deletion begins it cannot be cancelled. Deactivation itself is not completed data deletion.
If you hold agency-management, settlement or other responsibilities requiring handover, or there are unsettled payments or valid legal preservation requirements, we still receive the request. We explain the specific issue, reason for any hold, required steps and contact channel, and assist with necessary handover or settlement. We limit only the affected information or steps, do not hold requests indefinitely merely because of membership or general safety, and resume when the reason ends.
11.2 Requests without the app
Email service@voratalk.com with your Vora ID, linked contact information and account-deletion request. We ask only for reasonably necessary ownership verification and protection of others. Do not send passwords, verification codes, complete payment-card details or unrelated documents.
Email requests do not require reinstalling or signing in. External instructions: https://www.voratalk.com/products/vora/delete-account/ .
11.3 Results and assistance
Section 10 explains deletion and necessary retention. Completed deletion removes account access and relevant virtual assets, profiles and entitlements. Outstanding payments and statutory refund rights follow applicable law and transaction arrangements; deletion does not avoid legally required settlement.
We can communicate outcomes through the contact channel you provide. For progress, holds or review, email service@voratalk.com. Uninstalling or clearing a cache is not an account-deletion request.